Benefits of Using Submetering

A submetering system ensures a community can accurately monitor every resident’s utility consumption and hold them accountable for their usage. When residents are billed for their direct usage, they are more likely to conserve. A submetering system can be implemented for utilities including water, sewer, electric, and gas. In most cases, our low monthly service fee is passed to the resident creating no additional fees for the property owner or management. Combined with our property management software integration for on-site payments or resident payment processing, we are your all-inclusive partner in recovering utility costs.

Installation and Maintenance

Ikehu Utility Solutions offers innovative submetering systems to be installed during the construction phase or to retrofit an existing community. Our Master Plumbers and technicians design and provide equipment to ensure high system performance, resolve common issues and minimize maintenance costs.

Smart Investment

Installation of a submetering system at your community will add value to the asset. In most cases, your investment is recovered within the first 6 months with the meters lasting 15-20 years.

Zero Cost Solution to Recover Utility Costs

When a community wants to recover utility and ancillary costs without investing in a submetering system, we offer a Ratio Utility Billing System (RUBS). With a RUBS program, the master utility bill is allocated to the residents using industry-wide formulas that are based upon square footage and/or occupancy. RUBS can be implemented for utilities including water, sewer, electric, gas and trash. In most cases, our low monthly service fee is passed to the resident. We are your partner in recovering utility costs.

Account Management

Our account management utility experts utilize real time reporting to monitor community performance and provide personalized solutions.

Software Integration & Payment Processing

We integrate with most property management software programs for on-site utility collection and automated invoice processing and remittance.

Payment Processing & Collections

Ikehu Utility Solutions provides customer service during extended business hours. In addition to resident payment processing, our internal collections team takes all possible measures to recuperate resident bills.

Let Us Handle Collections

Collecting resident’s payment can be cumbersome for the property manager and leasing agents. Let us create, distribute, and collect payment for the resident bills.

 

IKEHU UTILITY SOLUTIONS CUSTOMER TESTIMONIALS

 

“Ikehu Utility Solutions has done an excellent job with our properties. They are very professional and have seamlessly READ MORE

“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 READ MORE

“Accurately monitoring each apartment home’s electrical usage gives greater incentive for residents to conserve energy, READ MORE

HAWAII UTILITY BILLING SERVICES

Ikehu Utility Solutions provides Utility Billing services to all Hawaiian islands. We stay up to date with Utility Billing regulations nationwide to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your locality.  LEARN MORE

HAWAII HEADQUARTERS
1001 Bishop Street, Suite 2817
Honolulu, Hawaii 96813
Email | 808 800 3980

Resident Services
P.O. Box 86379
San Diego, CA 92138-6379

ACCOUNT MANAGEMENT
Account Managers work directly with the property to assist with billing and training.
Email | (808) 800-3980

SALES TEAM
Our Sales Team can assist property owners or management companies with information about our products or services.
Email | (808) 800-3980

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CUSTOMER SERVICE
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (808) 468-9935

THINKING GREEN TO KEEP OUR PLANET BLUE

Ikehu Utility Solutions is dedicated to a sustainable environment through awareness and conservation. LEARN MORE